77zs Privacy Policy

In this Policy, unless the context requires otherwise, the following terms shall have the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, national identity number, mobile telephone number, payment account details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, whether automated or manual, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, transmission, combination, restriction, erasure, or destruction.
• "Data Controller" means 77zs, the entity that determines the purposes and means of Processing Personal Data collected through the 77zs platform.
• "Data Processor" means any third-party entity that Processes Personal Data on behalf of 77zs pursuant to a written data processing agreement.
• "Player" / "User" / "you" means any natural person who has registered an account on the 77zs platform or who accesses the platform without registration.
• "KYC" means Know Your Customer — the identity, age, and source-of-funds verification process required under 77zs's compliance obligations.
• "Cookies" means small data files placed on a User's device by the 77zs platform to enable certain technical and analytical functions.

77zs is the Data Controller in respect of all Personal Data collected and Processed through the 77zs platform at 77zs.org. As Data Controller, 77zs is responsible for ensuring that Personal Data is Processed in accordance with this Policy and applicable data protection law.

Where 77zs engages third-party service providers — such as payment processors, game suppliers, fraud detection providers, and analytics vendors — who Process Personal Data on 77zs's behalf, such parties act as Data Processors subject to contractual data processing obligations consistent with applicable data protection standards. 77zs remains responsible for ensuring that Data Processors apply appropriate technical and organisational measures to protect the Personal Data entrusted to them.

77zs collects the following categories of Personal Data from Players and platform visitors. The specific data collected depends on the nature of your interaction with the platform and the services you use.

77zs does not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or political opinions) unless specifically required for responsible gaming assessment purposes, in which case such data is collected only with the explicit consent of the Player and retained only for the duration necessary for that purpose.

77zs collects Personal Data through the following means:

• Direct Provision: Data provided by you directly during registration, KYC submission, deposit or withdrawal requests, live chat interactions, email correspondence, and completion of any forms or surveys on the platform;
• Automated Collection: Technical and gaming activity data collected automatically through your use of the platform, including via server logs, session tracking, and platform analytics tools;
• Cookies and Tracking Technologies: Data collected through first-party cookies and similar technologies as described in Section 10 of this Policy;
• Third-Party Sources: Identity and fraud-risk data received from third-party KYC verification providers, fraud detection services, and payment processing partners where necessary for compliance and security purposes;
• Public Sources: In limited circumstances, publicly available information may be cross-referenced against provided data for fraud prevention and AML compliance purposes.

77zs Processes your Personal Data for the following specific and legitimate purposes:

To create, manage, and maintain your 77zs account; to authenticate your identity on login; to process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and other supported Pakistani payment methods; to provide access to games and betting markets; and to deliver customer support services.

To fulfil 77zs's obligations under applicable gaming licences, including KYC verification, age verification (minimum 21 years), anti-money laundering (AML) screening, source-of-funds verification for high-value transactions, and the maintenance of mandatory transaction records for the periods required by regulation.

To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering, and other prohibited conduct; to protect the integrity of the platform and the security of all Players' accounts and funds.

To monitor gaming behaviour for indicators of problem gambling; to administer responsible gaming tools including deposit limits, session reminders, cooling-off periods, and self-exclusion; to enforce self-exclusion commitments and prevent re-registration during an active exclusion period.

To analyse aggregated usage patterns and technical performance data for the purpose of improving platform speed, reliability, game selection, and overall user experience. Where analytics involve identifiable Personal Data, appropriate safeguards are applied.

To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where permitted by applicable law. You may withdraw consent to marketing communications at any time via your account settings. See Section 14 for full details.

77zs relies on the following legal bases for Processing Personal Data:

• Contractual Necessity: Processing required to perform the contract between 77zs and the Player, including account creation, payment processing, and delivery of gaming services;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, age verification, and data retention requirements;
• Legitimate Interests: Processing necessary for 77zs's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and analytics — where such interests are not overridden by the Player's fundamental rights;
• Consent: Processing for marketing communications and non-essential cookies, where explicit consent has been obtained from the Player. Consent may be withdrawn at any time without affecting the lawfulness of Processing conducted prior to withdrawal.

77zs may share Personal Data with the following categories of recipients in the circumstances described:

• KYC & Identity Verification Providers: Third-party providers that verify identity documents and perform liveness checks on behalf of 77zs during the KYC process. These providers receive only the data necessary to perform verification;
• Payment Processing Partners: Payment infrastructure providers, including those facilitating JazzCash, EasyPaisa, Raast, and bank transfer transactions, who receive transactional data necessary to process deposits and withdrawals;
• Game Software Providers: Certified game studios and platform operators who provide live casino games and slots accessible through 77zs. These providers may receive anonymised or pseudonymised session data for game integrity and fairness audit purposes;
• Fraud Detection & AML Services: Specialised third-party services that screen transactions and account activity for fraud and money laundering indicators;
• Customer Support Platform Providers: Third-party live chat and ticketing software providers through whom support interactions are conducted, subject to data processing agreements;
• Regulatory Authorities: Gaming licence authorities and, where required by a valid legal process, law enforcement or governmental agencies. 77zs will not disclose Personal Data to governmental authorities beyond the minimum required by applicable law and will, where legally permitted, notify affected Players of such disclosure;
• Professional Advisers: Legal, audit, and compliance professionals who provide services to 77zs and who are bound by professional confidentiality obligations.

77zs retains Personal Data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law or regulation. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with 77zs's internal data destruction procedures. Anonymised or aggregated data that no longer identifies any individual is not subject to retention limits and may be retained indefinitely for analytical purposes.

77zs implements technical and organisational security measures appropriate to the risk posed by the Processing of Personal Data on the platform. These measures include, but are not limited to:

• Transport Layer Encryption: All data transmitted between your device and 77zs servers is encrypted using 256-bit SSL/TLS protocols, the same standard employed by major Pakistani financial institutions including HBL and Meezan Bank;
• Password Security: Player passwords are stored exclusively as salted cryptographic hashes and are never stored in readable form. 77zs support agents cannot access or recover Player passwords;
• Two-Factor Authentication: OTP-based two-factor authentication is available for all Player accounts and is automatically enforced for logins from new or unrecognised devices;
• Access Controls: Internal access to Personal Data is restricted on a need-to-know basis, with role-based access controls and audit logging of all access to sensitive data systems;
• Fraud Monitoring: Continuous automated monitoring of account activity and transactions for anomalies indicative of fraud, account takeover, or prohibited conduct;
• Security Audits: Regular internal and third-party security assessments of the 77zs platform infrastructure;
• Incident Response: A documented data breach response procedure, including notification to affected Players where a security incident results in a risk to their rights and freedoms.

Notwithstanding these measures, no method of internet transmission or electronic storage is completely secure. While 77zs takes all reasonable steps to protect Personal Data, the Company cannot guarantee absolute security and accepts no liability for security incidents beyond its reasonable control.

77zs uses cookies and similar tracking technologies to enable the operation of the platform, remember user preferences, maintain authenticated sessions, analyse platform usage, and where consent has been obtained, deliver personalised promotional content.

• Strictly Necessary Cookies: Essential for the operation of the 77zs platform, including session authentication, security functions, and basic platform functionality. These cookies cannot be disabled without preventing access to core platform features;
• Performance & Analytics Cookies: Collect anonymised or pseudonymised data about how Players use the platform, including pages visited, session duration, and error rates, to improve platform performance and reliability. Enabled by default but may be disabled;
• Functional Cookies: Remember Player preferences, language settings, and personalisation choices to improve the user experience. Enabled by default;
• Marketing & Targeting Cookies: Used to deliver promotional content relevant to the Player's interests and to measure the effectiveness of marketing activity. Enabled only with the Player's explicit consent.

Players may manage cookie preferences through the Cookie Settings panel accessible from the platform footer. Most web browsers also provide controls to block or delete cookies. Note that disabling certain cookies may impair the functionality of the 77zs platform.

Subject to applicable law, you have the following rights in relation to your Personal Data held by 77zs. To exercise any of these rights, please contact 77zs support via live chat or email as described in Section 16. 77zs will respond to valid rights requests within 30 days.

Age verification is a mandatory part of the 77zs KYC process. All Players are required to submit valid identity documentation confirming their date of birth before any withdrawal is processed. 77zs reserves the right to request age verification at any point during a Player's use of the platform.

Parents and guardians who believe that a minor has registered an account on or accessed the 77zs platform should contact 77zs support immediately via live chat. 77zs will take prompt action to investigate and, if confirmed, close the account and ensure appropriate data deletion.

77zs operates as an international platform and may transfer Personal Data to countries outside the Player's country of residence, including countries where 77zs's servers, service providers, or partner organisations are located. Such transfers are made in accordance with applicable data protection law and are subject to appropriate safeguards, which may include standard contractual clauses, adequacy decisions, or equivalent mechanisms.

Where Personal Data of Pakistani Players is transferred internationally, 77zs ensures that the receiving entity is bound by contractual data protection obligations consistent with the standards described in this Policy. Pakistani Players who require further information about the specific safeguards applicable to international transfers of their data may contact 77zs support as described in Section 16.

77zs may send you marketing communications relating to platform promotions, new games, PSL betting offers, bonus opportunities, and other 77zs services where you have given your consent or, in certain jurisdictions, where permitted on a legitimate interests basis for existing customers.

Marketing communications may be delivered via SMS to your registered Pakistani mobile number, via email, or via in-platform notifications. Each marketing communication will include a clear and simple mechanism to unsubscribe or opt out. You may also manage your marketing preferences at any time through your 77zs account settings or by contacting support.

Withdrawal of marketing consent does not affect your access to the 77zs platform or the processing of your Personal Data for account management and compliance purposes. 77zs will process opt-out requests within 7 business days, after which no further marketing communications will be sent through the opted-out channel.

77zs reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our Processing activities. Material updates will be communicated to registered Players via in-platform notification and/or via registered contact details at least seven (7) days before the updated Policy takes effect.

The "Effective Date" at the top of this Policy indicates the date from which the current version applies. We encourage Players to review this Policy periodically to remain informed of how 77zs handles their Personal Data. Continued use of the platform following notification of an update constitutes acceptance of the revised Policy.

For any enquiries, requests, or complaints relating to this Privacy Policy or the Processing of your Personal Data by 77zs, please contact us through the following channels:

• Live Chat: Available 24/7 via the 77zs platform — the fastest route for all data rights requests and privacy enquiries;
• Email: [email protected] — for formal written privacy requests and data subject rights submissions.

When submitting a data rights request, please include your registered 77zs username and the mobile number associated with your account to allow efficient identification and processing. 77zs will acknowledge receipt of your request within 5 business days and provide a substantive response within 30 days of receipt of a valid request.

If you are dissatisfied with 77zs's response to a privacy complaint, you may be entitled to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. Details of the appropriate supervisory authority are available upon request from 77zs support.